Provider Organization Onboarding for IIS Course

This page discusses the onboarding training assistance available to jurisdictions through the Onboarding Shared Services program.

The onboarding process requires specialized staff to guide and assist providers and their electronic health record (EHR) technical teams. These staff manage and monitor onboarding activities, develop and maintain onboarding documentation and processes, review HL7 messages submitted during the onboarding testing phase, and identify and assist in correcting errors that may occur.

To be successful in this onboarding role, immunization information system (IIS) staff must have adequate knowledge, skills, and abilities to complete activities associated with the onboarding process. This means that staff involved are trained on and have knowledge of onboarding, interoperability, HL7, and data quality best practices.

AIRA’s Onboarding Shared Services (OSS) program offers training to support new and existing staff with learning and implementing standardized onboarding processes and procedures through the Provider Organization Onboarding for IIS Course. This course is intended for jurisdictional staff responsible for onboarding (i.e., responsible for activities associated with setting up and testing an electronic interface). IIS managers may also benefit from participating to learn more about the onboarding process and to determine how to develop and maintain an effective onboarding program.

Provider Organization Onboarding for IIS Course Overview
  1. Cohort-based, interactive, live, instructor-led training
  2. Provides a deep dive into each step of the onboarding process, including best practices and implementation considerations associated with each step. The onboarding steps covered during the course include:
    • Step 1: Discovery and planning
    • Step 2: Development and testing
    • Step 3: Production approval and go-live
    • Step 4: Ongoing monitoring
  3.  Participants will have the opportunity to respond to troubleshooting scenarios and identify opportunities to improve alignment with onboarding best practices

How to Register for the Onboarding Training Course

Registration for the Summer 2023 course will open on May 1.  

For questions on future trainings complete a Technical Assistance Request.


If you are interested in learning more about the OSS program, send an email to [email protected].